Delivery Information

Delivery Process  

Order confirmation
This means that your order has been successfully received but not confirmed. You should receive an order confirmation email shortly after placing your order. All orders are subject to availability. If an item is unavailable after your order is placed, you will be contacted by our Customer Care Team.

Ship confirmation
This means that your order has been successfully shipped from our warehouse and is on its way to you. A ship confirmation email, which will include arrival date of your order; and our Customer Care Team contact person information. If you have any questions or concerns, please contact our Customer Care Team.


Cost

Service Locations Delivery Schedule Cost per Shipment
Free Delivery Service For Purchases Over $600 
(Not including outlying Islands & Remote Areas )
Hong Kong Island, Kowloon,
New Territories
1-4 Working days
Monday - Friday
Free
Standard Courier Delivery
Hong Kong Island, Kowloon,
New Territories
1-4 Working days 
Monday - Friday
$60
Outlying Islands & Remote Areas Delivery Chek Lap Kok, Cheung Chau, Lamma Island,
Lantau Island, Peng Chau, Ma Wan, Discovery Bay
To be confirmed $150
Designated times by customers
Hong Kong Island, Kowloon,
New Territories
To be confirmed
To be confirmed


Free Delivery

Free delivery service is provided for customer purchase over $600. Outlying Islands & Remote Areas are not included in free delivery service.